Hargreaves Lansdown IT Outage Disrupts Client Transactions and Trading

In Brief

The outage has affected customers' ability to access accounts and make trades during a period of market volatility.

Key Facts

• Hargreaves Lansdown clients were unable to make transactions due to an IT failure.
• The company apologised for the disruption to its website and app.
• Many customers expressed anger over the inability to access services.
• Hargreaves Lansdown reported technical issues affecting trades and transactions.
• The outage occurred during a period of heightened volatility in financial markets.

What Happened

Hargreaves Lansdown experienced an IT outage that prevented clients from making trades and transactions through its website and app. The company acknowledged the issue and apologised to affected customers.

Why It Matters

The outage disrupted customer access to financial services at a time of increased market activity, potentially impacting investment decisions and client confidence.

What's Next

Hargreaves Lansdown has not specified when services will be fully restored. Customers are awaiting updates on resolution and potential compensation.