Education Department Reduced Oversight of Student-Loan Servicers, Watchdog Finds
In Brief
A watchdog found the Education Department cut back on monitoring student-loan servicers after administrative changes.
Key Facts
- The Education Department stopped monitoring calls between servicers and borrowers.
- The department also stopped reviewing borrower data for accuracy.
- A watchdog attributed these changes to cuts made during the Trump administration.
What Happened
According to a watchdog report, the Education Department reduced oversight of student-loan servicers by ending call monitoring and data accuracy reviews following administrative cuts.
Why It Matters
Reduced oversight may affect the accuracy and quality of service provided to student-loan borrowers. The findings highlight changes in federal monitoring practices. Based on a single source report
What's Next
It is unclear if oversight practices will be reinstated or further reviewed. Additional reports or policy responses may follow.
