Education Department Reduced Oversight of Student-Loan Servicers, Watchdog Finds

Education Department Reduced Oversight of Student-Loan Servicers, Watchdog Finds
1 min readEducationPolitics

A watchdog found the Education Department cut back on monitoring student-loan servicers after administrative changes.

  • The Education Department stopped monitoring calls between servicers and borrowers.
  • The department also stopped reviewing borrower data for accuracy.
  • A watchdog attributed these changes to cuts made during the Trump administration.

According to a watchdog report, the Education Department reduced oversight of student-loan servicers by ending call monitoring and data accuracy reviews following administrative cuts.

Reduced oversight may affect the accuracy and quality of service provided to student-loan borrowers. The findings highlight changes in federal monitoring practices. Based on a single source report

It is unclear if oversight practices will be reinstated or further reviewed. Additional reports or policy responses may follow.